There’s growing interest in Chinese social media from all corners and more and more mid-sized businesses are looking for agencies that can help them connect with Chinese consumers. It’s hard to find an overview of the key players so we’ve compiled a list of major agencies focusing on CSM.
Their services and specialties are highlighted to help businesses choose a suitable agency for their needs.
These Chinese social media agencies are listed in alphabetical order.
1. Alarice International
Website: www.alarice.com.hk
Key Contact: Mia Zhao
Email: enquiry@alarice.com.hk
Based in: Hong Kong
Founded in: 2011 (6 years in operation)
Company size: 15 people
Intro: Alarice is a Hong Kong-based agency specialized in social media marketing in China, helping international and local brands to reach out to target consumers through Weibo/WeChat content creation, community management, online campaigns and KOL promotion.
Services: Digital Strategy, WeChat and Weibo: Account Registration, Page and Community Management, Advertising, Social Media Campaigns, KOL and Blogger Management, Digital PR.
Focus areas: Weibo and WeChat Management, Online Creative Campaigns, KOL Promotion.
Industries: No specific limitations, but mainly consumer brands and government projects.
Current clients include: SaSa, Astana Expo-2017, Synergetic, Star Cruises, Cyberport, YUKUMA.
2. Open
Website: www.2open.biz
Key Contact: Luis S. Galan
Email: info@2open.biz
Based in: Madrid, Hong Kong, Shanghai, Weihai
Founded in: 2012 (5 years in operation)
Company size: 9 people
Intro: Based in Europe and China, 2 Open is a certified TP partner (Tmall) focused on serving top European brands developing their business in China. It offers fulfillment and warehousing both in Hong Kong for cross-border ecommerce and in Mainland China for domestic ecommerce. It has developed social media campaigns in the hospitality industry, wine and fashion sectors.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, Youku Marketing, Baidu Zhidao Marketing, Baidu SEO, Baidu SEM, Sogu SEM, 360 Marketing, Website Design and Development, Google SEO & SEM, Graphic design.
Focus areas: Ecommerce Management, Digital Strategy, Performance Marketing.
Industries: Mother and Baby, Food and Beverage, Fashion.
Current clients include: Suavinex, Vicente Gandia Winery, Hood By Air, Melia Hotels International, Roca Sanitary, CEPSA, Leche Pascual, Santander Bank, INDITEX.
3. 31Ten
Website: www.31ten.network
Key Contact: Bertrand de Beaumont
Email: bertrand@31ten.network
Based in: Shanghai
Founded in: 2015 (2 years in operation)
Company size: 12 people
Intro: 31Ten takes its name from Shanghai’s coordinates and strives to be a compass for clients navigating the complexity of China’s digital ecosystem. They use a partnering approach to help clients achieve their aims, whether they’re brand awareness, generating leads, tracking or improving ROI, engaging or converting. 31Ten values the community of experts in Shanghai and is happy to share in return. Please get in touch with them if you want to access their China Digital knowledge database, keynotes, workshops, classes, whitebooks and articles.
Services: Digital Strategy, Digital Marketing Performance, Social CRM, O2O, User Experience Design and Optimization, WeChat Integrations, WeChat Mini Programs, Website Design and Development, Web-based Applications Development, Business Intelligence Solutions.
Focus areas: Digital Strategy: helping clients build or optimize a comprehensive digital plan for China’s digital ecosystem, digital marketing mix, ROI audits and optimization, Web Performance Tracking, User Experience Design and Optimization, Custom Business Solutions, mostly around WeChat: Social CRM, Service Integration in WeChat (e.g. product registration), Web-based Applications, Business Intelligence Solutions.
Industries: Software, Consumer Finance, FMCG Online Retail Distribution, etc.
Current clients include: Sofinco (Credit Agricole subsidiary), Shanghai Airports, oTMS (SaaS software), JCDecaux, Pierre et Vacances (real estate), Publicis.
4. Brandigo China
Website: www.brandigochina.com
Key Contact: Christian Klepp
Email: hellochina@brandigo.com
Based in: Shanghai China, Boston USA
Founded in: 2004 (13 years in operation)
Company size: 15-25 people
Intro: Brandigo is a global brand strategy and market growth firm that powers business performance through a market insights and data-driven approach unifying vision, business strategy, brand strategy, and marketing implementation. With China headquarters in Shanghai and North American headquarters in Boston, Brandigo is well equipped to help Chinese brands expand into the West, while the Shanghai office will continue to build upon their 13 years of experience, assisting international brands to enter, or strengthen their positions in the China market. Brandigo helps transform organizations into market leaders by uncovering distinct, research-based strengths, overcoming perceived weaknesses, and aligning organizational architectures.
Services: Global brand strategy, Digital Strategy, WeChat: Account Registration, Page and Community Management, H5 Creation, Weibo: Account Registration, Page and Community Management, Advertising, Social Media Campaigns, KOL and Blogger Management, Baidu SEO and SEM, Website Design and Development, PR, Graphic Design, Video Production, Photography, Translation and Adaptation Services.
Focus areas: Branding, Digital, PR.
Industries: B2B industries such as Healthcare, Food Ingredients, Medical Technology and Manufacturing; B2C industries including Supplements, Food and Beverage, Maternity and Childcare.
Current clients include: DSM, Henkel, ABinBev, Samsung.
5. altima°
Website: www.altima-agency.cn
Key Contact: Thibault Boiron
Email: shanghai@altima-agency.cn
Based in: Shanghai, Beijing, Hong Kong, Paris, Lille, Lyon, Moscow, New-York, Montreal
Founded in: France: 1997 (20 years in operation); Greater China: 2009 (8 years in operation)
Company size: Asia: 50 people; Global: 350 people
Intro: altima° is a leading multinational agency creating experience(s) in digital commerce. Pioneering the field of e-commerce in 1997, we have been creating strategic digital plans adapted to our clients’ needs ever since. In Greater China, our team consists of over 50 passionate and highly-skilled digital professionals located in Shanghai, Beijing and Hong Kong. We cover several expertise areas from consulting (China market entry and optimization in domestic and cross-border e-commerce businesses) to implementation in creative, technical, marketing and performance.
Services: Social Media Strategy, WeChat and Weibo: Account Registration, Page and Community Management, Custom/H5 Design & Development, Paid Media, Social Media Campaigns, KOL and Blogger Management, Digital PR, Social CRM, Social Analytics, Social Commerce, WeChat Store.
Focus areas: Creative (UI/UX and usability testing focusing on different platforms such as marketplaces, WeChat and official sites), Technical (Salesforce Commerce Cloud, Hybris, Magento and Symfony), Marketing (SEO, SEM, programmatic buying, social media, CRM) and Performance (digital analytics and conversion optimization).
Industries: Luxury, Beauty, Fashion, Travel, Sports.
Current clients include: WWD, The Peninsula Boutique, Okaïdi, Jacadi.
6. Brand Social Watch
Website: www.brandsocialwatch.com
Key Contact: Stephen Chun
Email: stephenc@brandsocialwatch.com
Based in: Shanghai China, Bellevue, WA, Atlanta, GA, Dubai, UAE
Founded in: 2006 (11 years in operation)
Company size: 1000+ people
Intro: Brand Social Watch provides Social Media Influencers from entertainment, sports, and social media throughout the world focusing on categories from luxury, fashion and travel to automotive, finance and consumer goods. We offer unique marketing solutions for brands looking to increase engagement and sales with Paid Posts, Cost per Action (CPA), Cost per Sale (CPS), and Cost Per Install (CPI) for North America, Europe, Middle East, China and Asia. Brand Social Watch establishes verified WeChat and Weibo accounts in China where brands are certified and can market directly to Chinese consumers using our WeChat and Weibo influencer marketing services.
Services: Brand and Market Analysis, Consulting, Influencer Marketing, TV/Movie Content.
Focus areas: China Brand Marketing on Social, China E-commerce Influencer Marketing globally, TV/Movie Content Distribution from USA, UK, and Latin America.
Industries: E-commerce, Fashion, Luxury, Automotive, Travel/Tourism, Investment.
7. China Gravy
Website: www.chinagravy.com
Key Contact: Deana Gao
Email: info@chinagravy.com
Based in: Chicago USA, Chengdu China
Founded in: 2013 (4 years in operation)
Company size: 11 people
Intro: China Gravy connects its clients to the China Market. We are experts in social media, online marketing, branding, and helping clients to develop a network of B2B connections in China. We specialize in the education, real estate, and hospitality sectors. Our international, bilingual team is on the ground in the US, and in China, we understand how to do business successfully on both sides of the ocean.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Douban Marketing, Tieba Marketing, Miaopai, Yizhibo Marketing, Baidu Zhidao Marketing, Baidu SEO, Baidu SEM, Sogu SEM, 360 Marketing, Website Design and Development, Google SEO and SEM, PR, Translation and Adaptation Services, B2B Connection Development in China.
Focus areas: Chinese Social Media Set-up and Management (WeChat, Weibo, etc.), Complete Online Branding, Chinese B2B Connection Development.
Industries: Education, Real Estate, Hospitality.
Current clients include: Small and medium-sized companies that are looking to tap into the enormous potential of the Chinese market. We are equally comfortable working on client-facing campaigns, as we are connecting clients directly to B2B contacts in China. While our clients’ identities are confidential, we currently work with one of the largest real estate brokerages in the United States, as well as with a number of top-50 Universities. We also work closely with one of the largest hospitality firms, based in Singapore. Client references are available upon request.
8. CuriosityChina
Website: www.curiositychina.com
Key Contact: Alexis BonHomme
Email: contact@curiositychina.com
Based in: Beijing, Shanghai, Hong Kong, Paris
Founded in: 2013 (4 years in operation)
Company size: more than 40 people
Intro: Curiosity China is a one-stop solution for social media, CRM and e-commerce monitoring to reach and manage Chinese customers. They build the bridge between high-level technology and digital marketing, CRM and e-commerce capabilities.
Services: Digital Strategy, WeChat Account Registration, Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Mini Programs, WeChat Advertising, Weibo Account Registration, Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Douban Marketing, Tieba Marketing, Miaopai, Yizhibo Marketing, Baidu Zhidao Marketing.
Focus areas: Social Media, Social CRM, Social eCommerce.
Industries: Luxury, Lifestyle, Travel.
Current clients include: Kering Group, Swire Group, Rémy Martin.
9. Digital Crew
Website: www.digitalcrew.agency
Key Contact: Ophenia Liang
Email: hello@digitalcrew.com.au
Based in: Sydney, Hong Kong, Guangzhou, New York
Founded in: 2010 (7 years in operation)
Company size: 50+ people
Intro: Leading agency in Chinese marketing across APAC region, Google Partner, Tencent Agency Partner, Baidu SEM certified, Alibaba Cloud Partner.
Services: Digital Strategy, WeChat Account Registration, Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Douban Marketing, Tieba Marketing, Miaopai, Yizhibo Marketing, Baidu Zhidao Marketing, Baidu SEO, Baidu SEM, Sogu SEM, 360 Marketing, Facebook, Twitter and Instagram Marketing, Website Design and Development, Google SEO and SEM, PR, Graphic Design, Video Production, Photo Shooting, Translation and Adaptation Services.
Focus areas: Cross-Culture Marketing Strategy, Digital Asset Development, Multilingual Digital Marketing Campaigns.
Industries: All.
Current clients include: Large enterprises and Renowned brands.
10. Dragon Social Ltd.
Website: www.dragonsocial.net
Key Contact: Raymond
Email: info@dragonsocial.net
Based in: Hong Kong, Shanghai
Founded in: 2002 (15 years in operation)
Company size: 20 people
Intro: Dragon Social Ltd. is a social media marketing agency in China, offering full-scale WeChat and Weibo management. They aim to help brands expand into China by building awareness, acquiring leads and generating sales via social media marketing. Their team is composed of experienced marketers from China, Hong Kong and Western countries. They understand the needs and expectations of small and medium businesses all over the world. This is why they are delivering great result for their clients continuously.
Services: WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Website Design and Development, Translation and Adaptation Services.
Focus areas: WeChat Account Management, Weibo Account Management, KOL Marketing.
Industries: Tourism, Retail, Education.
Current clients include: W Hotel, SnowHow China, Texwood, Cyberport Hong Kong.
11. Dragon Trail Interactive
Website: www.dragontrail.com
Key Contact: Michaela Mentasti
Email: michaela.mentasti@dragontrail.com
Based in: Beijing, Shanghai, Xi’an, London
Founded in: 2009 (8 years in operation)
Company size: 70 people
Intro: Dragon Trail Interactive is an award-winning travel technology and digital marketing agency that helps tourism businesses reach and engage with affluent Chinese consumers. Their exclusive focus on travel, digital and China allows them to deliver effective digital marketing strategies that bring brands visibility, distinction and engagement with fans. They have strong working relationships with China’s most influential internet companies, leading travel agencies and travel media.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Douban Marketing, Tieba Marketing, Miaopai and Yizhibo Marketing, Baidu Zhidao Marketing, Baidu SEO, Baidu SEM, Sogu SEM, 360 marketing, Website Design and Development, Graphic Design, Video production, Translation & Adaptation Services.
Focus areas: Social Media Management & Campaigns, Website Localization & Development, Digital Trade Marketing Communications & Solutions.
Industries: Exclusive focus on Travel and Tourism, including National Tourism Organizations, Destinations Marketing Organizations, Hotels, Airlines, Cruise Lines, Car Rentals, Attractions.
Current clients include: Destination Canada, Norwegian Cruise Line, Hertz, Scoot Airlines, Hard Rock Cafe’.
12. Gentlemen Marketing Agency
Website: www.agency.marketingtochina.com
Key Contact: Benji
Email: benji.marketingtochina@gmail.com
Based in: Shanghai
Founded in: 2012 (5 years in operation)
Company size: International Team of 25 people
Intro: GMA is a lead generation and digital marketing agency purely focused on the Chinese market. They are results driven and specialize in digital growth via the most effective communication channels to the most appropriate target audience. They offer return on investment and look to form long term, serious partnerships. They specialize in website development, Baidu SEO, WeChat/Weibo marketing, community management and animation, Press Release creation and Mandarin Chinese content development. They are also developing cutting edge strategies on emerging platforms to target potential prospects more accurately via news apps, social commerce sites and specific forums.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Douban Marketing, Tieba Marketing, Miaopai, Yizhibo Marketing, Baidu Zhidao Marketing, Baidu SEO, Baidu SEM, Sogu SEM, 360 Marketing, Facebook, Twitter and Instagram Marketing, Website Design and Development, Google SEO and SEM, PR, Graphic Design, Video Production, Photo Shooting, Translation and Adaptation Services.
Focus areas: Baidu SEO, WeChat/Weibo Promotion, WeChat H5 Mini Site / Store Creation and Promotion, Website Design, Development and Optimization, DSP Targeted Solutions.
Industries: Real Estate, Cosmetics, Travel, Education, Fintech, Fashion, E-commerce, Food and Beverage.
Current clients include: Volvo, Hennessy, Juwai, Damac, Ronald Serry Australian Property, Aigue Marine.
13. Hot Pot Digital
Website: www.hotpotdigital.cn
Key Contact: Jonathan Smith
Email: london@hotpotdigital.cn
Based in: London UK (Main office), Beijing China
Founded in: 2013 (4 years in operation)
Company size: 20 people
Intro: Hot Pot Digital is a full-service China marketing agency. They leverage digital, social and creative expertise to help brands profit from the China opportunity by building valuable brand communities on Chinese social media. They also deliver performance campaigns via search, display and paid social.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Douban Marketing, Tieba Marketing, Miaopai, Yizhibo Marketing, Baidu Zhidao Marketing, Baidu SEO, Baidu SEM, Sogu SEM, 360 Marketing, Facebook, Twitter & Instagram Marketing, Website Design and Development, Google SEO & SEM, PR, Graphic Design, Video Production, Photo Shooting, Translation & Adaptation Services.
Focus areas: China Brand Digital Audit, Strategic Planning, Campaign Management.
Industries: Luxury and Fashion, Travel and Tourism, Beauty, Hospitality, FMCG.
Current clients include: Harrods, Bloomingdale’s, The Empire State Building, Mulberry, Galeries Lafayette, Rafferty’s Garden.
14. Idealyst
Website: www.idealyst.com
Key Contact: Rucha Pandit
Email: rucha@idealyst.com
Based In: Headquartered in New Jersey USA, Beijing China, Toronto Canada, Stuttgart Germany, Mumbai and Jaipur India
Founded In: 1999 as Advanced Technology Consulting Service (18 years in operation); 2014 as Idealyst, Digital vertical within ATCS (3 years in operation)
Company Size: 250 people
Intro: Idealyst helps clients succeed in the digital age. We specialize in technology that drives customer interactions and insights including but not limited to enterprise scale Social Media, Analytics, Marketing and Sales Automation. We also help clients in enabling Omni-Channel Service and Omni-Channel Marketing.
Services: Digital Strategy, Social Media Analytics – Engagement Metrics, Social Media Listening – Broad Topic Listening, Marketing Campaign Analytics Management, Social Media Management System Implementation, Social Media Command Center Implementation, Facebook, Twitter & Instagram – Analytics for Engagement and Broad Listening, Website Design and Development, Google SEO & SEM, Translation & Adaptation Services, Wechat – Social Care Management Tool Integration.
Focus Areas: Experience in rolling out social media programs in China, and developing partnerships to deliver in analytics. Integration of social/messaging platforms with customer care systems to allow customers to communicate with service agents.
Industries: Life Sciences, Automotive, Consumer Products, IT, Finance.
Current clients include: Client list available upon request. We currently service Fortune 500 companies in the Automotive and Pharmaceutical industries.
15. Juplus Technology
Website: www.juplus.cn/en
Key Contact: Sheng Pang
Email: sheng@juplus.cn
Based in: Shanghai
Founded in: 2014 (3 years in operation)
Company size: 18 people
Intro: Juplus is a vibrant, successful, innovative digital agency. We deliver world-class digital interactive experiences for our clients. We combine exceptionally creative ideas and design with innovative technology solutions to deliver measurable results for our clients. Specializing in custom web and mobile solutions, Social Media marketing, SEO, SEM, advanced analytics and digital media buying, Juplus has the right custom solution for your business regardless of your business size and development stage. We excel in creating digital marketing plans from the ground up and helping consult businesses in achieving measureable results in China via digital means. We’re a business full of creative, talented individuals who connect powerful ideas, rich data and new technologies. We understand, experience, connect and reinvent now. We engage people, help revitalize and reshape businesses and even predict the future.
Services: Digital Strategy, Digital Marketing Performance, Social CRM, Wechat Custom Design and Development, User Experience Design and Optimization, WeChat Mini Programs, Website Design and Development, Chinese SEO and SEM, Digital media buying (WeChat sponsored Ads, 今日头条Ad，DSP, Ad networks etc.).
Focus areas: Digital Marketing, Social Media Marketing, Digital Development, Search Engine Optimization and Marketing, Digital Media Buying.
Industries: Software, B2B Marketing, Exhibitions, Retails, Events, Automobile, e-Commerce, etc.
Current clients include: Warner Bros. Entertainment, DOW, BLIZZARD, Lincoln, Webasto, PepsiCo, Swire Food, Unilever, Auto Shanghai, Ducati, Crown Relocations, Secure Park, Reed Exhibitions, etc.
16. Linkfluence
Website: www.linkfluence.com
Key Contact: Christophe Randy
Email: contact-asia@linkfluence.com
Based in: Shanghai, Singapore, Paris, Dusseldorf, London, Barcelona
Founded in: 2005 (12 years in operation)
Company size: 250 people
Intro: They are the top only global social media intelligence company with a significant China operation, with 40 researchers and engineers based in China and robust coverage of rapidly changing China social media.
Services: Social Intelligence Software and Strategic Research.
Focus areas: Real-time Social Listening Software, Crisis Monitoring, Strategic Research.
Industries: Luxury Fashion and Beauty, Automotive, Travel and Hospitality, Pharmaceutical, FMCG, Telecommunications, Sports.
Current clients include: Ford, Danone, Sanofi, LVMH.
17. Metric Design Studio
Website: www.metricdesign.net
Key Contact: Daniel Cheng
Email: daniel@metricdesign.net
Based in: Shanghai
Founded in: 2013 (4 years in operation)
Company size: 8 People
Intro: MDS is an independently owned integrated digital agency in Shanghai. They specialize in web design & development, graphic design, videography, e-commerce management, and WeChat solutions. They work with clients large and small, and are always up for a challenge.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Douban Marketing, Baidu Zhidao Marketing, Baidu SEO, Baidu SEM, Sogu SEM, 360 Marketing, Facebook, Twitter & Instagram Marketing, Google SEO & SEM, Photo Shooting, Website Design and Development, Graphic Design, Video Production, Translation & Adaptation Services, JD.com Management.
Focus areas: Web Design & Development, Graphic Design, E-commerce Management, Videography.
Industries: Higher Education, Hospitality & Tourism, Health & Fitness, Real Estate, F&B, etc.
Current clients include: Bowflex, UBER, Shangri-la Hotels, JLL, Jiaotong University, Duke Kunshan University, LUX Resorts, Sinocare.
18. Nanjing Marketing Group
Website: www.nanjingmarketinggroup.com
Key Contact: Tait Lawton
Email: info@nanjingmarketinggroup.com
Based in: Nanjing, Shanghai, Wuxi, Edmonton Canada
Founded in: 2009 (8 years in operation)
Company size: 30 people
Intro: Nanjing Marketing Group is a 30-person bilingual team providing Chinese digital marketing services for select verticals. Their number one industry is education. They provide integrated marketing solutions for higher education institutions and online training centers.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Douban Marketing, Tieba Marketing, Baidu Zhidao Marketing, Baidu SEO, Baidu SEM, Sogu SEM, 360 Marketing, Website Design and Development, PR, Translation and Adaptation Services, Chinese Social + Learning Management System Setup, Management.
Focus areas: Integrated Education Marketing Packages, eCommerce Packages for SMEs, Search and Social Advertising.
Industries: Education, eCommerce (varied, SME focus), Travel, Medical
Current clients include: University of New South Wales, Microsoft, Meli Melo, Dornier, The MBA Tour.
19. Neat Interactive
Website: www.neatinteractive.com
Key Contact: Anchalika Wongwaiwisarn
Email: anchalika@neatinteractive.com
Based in: Bangkok, Shanghai, Hong Kong
Founded in: 2012 (5 years in operation)
Company size: 15 people
Intro: Neat Interactive is a digital marketing agency assisting clients in taking a comprehensive approach to managing their online presence. Their competitive advantage is their strategic locations in China, Thailand and Hong Kong enabling them to assist clients with global/regional strategy. Neat Interactive believes in a strategic approach to marketing, working closely with clients to identify measurable objectives and developing a strategy to achieve those objectives within budget.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, Facebook Ads Management, Retargeting, KOL and Blogger Management, Google SEO and SEM, E-Mail Marketing, Graphic Design, Translation and Adaptation services.
Focus areas: Facebook Marketing and Management, Chinese Social Media Marketing, Online Marketing Strategy.
Industries: Tourism, Lifestyle, Technology, Retail.
Current clients include: Belkin, Emerson, Central Department Store, Central Embassy, The Nai Harn Phuket, Centara, Renaissance.
20. NetBooster Asia
Website: www.netboosterasia.cn
Key Contact: Mike Reyes
Email: china-info@netbooster.com
Based in: NetBooster Asia: China, Hong Kong, Taiwan, Korea, Japan; NetBooster Group: France, Germany, UK, Denmark, Sweden, Spain, Finland, Italy, Switzerland, Brazil, UAE, Norway, USA
Founded in: Asia – 2009 (8 years in operation); Global – 1998 (19 years in operation)
Company size: Asia: 70; Global: 800
Intro: NetBooster delivers media and creative campaigns based on consumer insights to generate engagements, leads, or sales.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Douban Marketing, Tieba Marketing, Miaopai, Yizhibo Marketing, Baidu Zhidao Marketing, Baidu SEO, Baidu SEM, Sogu SEM, 360 Marketing, Facebook, Twitter and Instagram Marketing, Website Design and Development, Google SEO and SEM, PR, Graphic Design.
Focus areas: Integrated Digital Strategy, WeChat Overall Operations Management (Strategy and Account Setup, Community Management, Activation Campaigns/H5, Social CRM, Social Commerce, KOL and other paid media management), Online Media Management (Performance Display, RTB, SEO, SEM, ePR, Baidu Products Media Buying/Content Distribution).
Industries: They cater to all industries with strong experience in Travel, Cosmetics, Luxury, FMCG, Education, Technology, Pharmaceutical, Insurance.
Current clients include: Dior, Club Med, Pernod Ricard, METRO, Debeers.
21. New Digital Noise
Website: www.ndn.hk
Key Contact: Michelle Wang
Email: info@ndn.com.hk
Based in: Hong Kong, Shanghai, New York
Founded in: 2002 (15 years in operation)
Company size: 44 people
Intro: New Digital Noise is a digital marketing agency headquartered in Hong Kong. They’ve spent the last 15 years transforming brands and building businesses through a plethora of different services. They lead the industry with their critically acclaimed services, fueled by their drive for innovation, powered by their cutting-edge technology.
Services: Social Media Marketing, WeChat Services, Chatbot Services, Marketing in China, Website and App Development, Online Advertising, Content Marketing, SEO, CRM and Marketing Automation, UX and UI Design.
Focus areas: Artificial Intelligence, Big Data Analytics, Digital Services, eCommerce, Online Adverting Network, and Content Development and Distribution.
Industries: Banking, Telecommunications, Luxury, Lifestyle, Government.
Current clients include: China Mobile, PCCW, China Construction Bank, Hutchison Whampoa, L’Oreal, Microsoft.
22. Phoceis Asia
Website: www.phoceis.com
Key Contact: Augustin Missoffe
Email: amissoffe@phoceis.asia
Based in: Lille, Paris, Shanghai
Founded in: 2009 (8 years in operation)
Company size: 35 people
Intro: Phoceis is an innovative, mobile, digital & WeChat Agency, working on a connected commerce paradigm. Wherever consumers are, they help brands and merchants provide their clients with efficient and useful digital strategy and tools: WeChat solutions, mobile or tablet apps, ChatBots, responsive websites, In-store kiosks, S-CRM Integration, mobile payments and more. They work for major retail brands in both Europe and Asia.
Services: Mobile & Digital Strategy, WeChat Solutions, Technical Development, ChatBot, O2O Solutions, Mobile APP (iOS & Android), S-CRM integration, Mobile Payment.
Focus areas: Mobile & Digital Strategy, WeChat Solutions, ChatBots.
Industries: Retail, Hospitality, Automotive, Healthcare.
Current clients include: Accor Hotels, Angelina, Auchan, Business France, Club Med, Décathlon, DS Automobiles, ETAM, JCDecaux, Lagardere, Oney, PSA, Lancôme.
23. PingPong Digital
Website: www.pingpongdigital.com
Key Contact: Jimmy Robinson
Email: info@pingpongdigital.com
Based in: London, Birmingham, Shanghai
Founded in: 2014 (3 years in operation)
Company size: 25 people
Intro: They have the UK’s largest in-house Chinese social media marketing team.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Tieba Marketing, Miaopai, Yizhibo Marketing, Baidu Zhidao Marketing, Baidu SEO, Baidu SEM, 360 Marketing, Facebook, Twitter and Instagram Marketing, Website Design and Development, PR, Graphic Design, Video Production, Photo Shooting, Translation and Adaptation Services, Consultancy.
Focus areas: Chinese Social Media Management, Chinese Website Design and Build, Baidu SEM.
Industries: Education, Fashion, FMCG.
Current clients include: Pearson, Paralympics, University of Sheffield, Vestiaire Collective.
24. Red Lantern Digital Media
Website: www.redlanterndigitalmedia.com
Key Contact: Zhe Ji
Email: info@redlanterndigitalmedia.com
Based in: London, Manchester, Beijing
Founded in: 2011 (6 years in operation)
Company size: 25 people
Intro: Red Lantern is a leading sports marketing agency bringing rights-holders, sports brands and athletes closer to the their audiences in Asia via digital and social media. Their clients include the Premier League, Wimbledon, European Tour Golf, International Tennis Federation and current England and Manchester United captain Wayne Rooney. They have been nominated for the 2017 BT Sports Industry Awards.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Miaopai, Yizhibo Marketing, Baidu Zhidao Marketing, Baidu SEO, Baidu SEM, 360 Marketing, Facebook, Twitter and Instagram Marketing, Website Design and Development, Google SEO and SEM, PR, Graphic Design, Video Production, Photo Shooting, Translation and Adaptation Services, as well as China, we also provide our clients with content support in Japan, Korea, India, Thailand and Indonesia.
Focus areas: Digital Strategy, Content Creation, Social Media Campaigns, PR, Market Research and Auditing.
Industries: Sports, Entertainment, Lifestyle, Fashion.
Current clients include: Premier League, Wimbledon, Wayne Rooney, ITF, European Tour.
25. Resonance China
Website: www.resonancechina.com
Key Contact: Rand Han
Email: hello@resonancechina.com
Based in: Shanghai
Founded in: 2009 (8 years in operation)
Company size: 80+ people
Intro: Resonance is a digital consultancy that strategizes, plans and manages client and partner China social media campaigns from the ground up. By understanding China’s digital landscape and the behavior and profiles of its numerous fragmented channels, Resonance creates and implements actionable solutions derived from the unique balance of Brand goals, Chinese netizen engagement and campaign resources.
Services: Strategy and Tactics, Managing Branded China Social Communities, Partner with China Key Opinion Leaders, Buzz Amplification: ePR, BBS, Wiki, FAQ, and Buzz, Engagement and Sentiment Tracking.
Focus areas: Research and Analysis, Social Media Community Management, Building Social Ecosystems, KOL Partnering.
Industries: Lifestyle and Luxury Market.
Current clients include: Tiffany, Bose, Turkish Airlines, Paramount Pictures, IWC, DKNY, etc.
26. Sampi Marketing
Website: www.sampi.co
Key Contact: Val Kaplan
Email: val@sampi.co
Based in: Hong Kong, Suzhou
Founded in: 2013 (4 years in operation)
Company size: 12 people
Intro: They are one-stop full cycle China marketing services provider for all of your needs in Chinese market. Their services are used by companies seeking to establish or expand their presence in China. They focus on search engine marketing (mainly PPC with Baidu and Qihoo), social media (Weibo and others), mobile (WeChat) and email marketing with our 10M+ place database.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Douban Marketing, Baidu Zhidao Marketing, Baidu SEO, Baidu SEM, Sogu SEM, 360 Marketing, Translation and Adaptation Services, Email Marketing.
Focus areas: Baidu SEM, Weibo and WeChat Marketing, Email Marketing.
Industries: Hospitality, Travel, Retail, Technology, Government, Startups, Education, Fashion, Investment, Fitness.
Current clients include: Aristo Developers, LesMills, Evernote, Springfield, Marubeni.
27. Splash Interactive
Website: www.splashinteractive.com.cn
Key Contact: Michael Cheng
Email: enquiry@splashinteractive.com.cn
Based in: Shanghai, Singapore, Kuala Lumpur, Hong Kong, Ho Chi Minh City, U.K.
Founded in: 2000 (17 years in operation)
Company size: 90 people
Intro: Splash is a full service digital marketing agency. They combine strategy, creative ideas, visual design, user experience and technology to ensure their clients make waves on all digital media. With a multinational management team who has been in China for a long time, they provide a global perspective with local insights.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Social Media Campaigns, KOL and Blogger Management, Baidu SEO, Baidu SEM, Sogu SEM, 360 Marketing, Facebook, Twitter and Instagram Marketing, Website Design and Development, Google SEO and SEM, Graphic Design, Translation and Adaptation Services.
Focus areas: Digital Marketing Strategy, Social Media Marketing, Website Design and Development.
Industries: Financial, Technology, Consumer Goods, Health Care, Oil and Gas.
Current clients include: Castrol, Citibank, Dell EMC, Lee Kum Kee, Medtronic.
28. TMO Group
Website: ENG: www.tmogroup.asia; CHN: www.tmogroup.com.cn
Key Contact: Larry You
Email: info@tmogroup.asia
Based in: Shanghai, Hong Kong, Amsterdam
Founded in: 2010 (7 years in operation)
Company size: 15 people
Intro: TMO Group is a global technology and solution provider with offices in Amsterdam, Shanghai and Hong Kong. They help medium and large enterprises with cutting-edge solutions on e-commerce, O2O, mobile and value-added services on the cloud. They guide clients from initial business strategy to development through to long-term support. With years of hands-on experience, they have helped numerous companies with successful cross border e-commerce and mobile solutions.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Mini Program, Baidu Zhidao Marketing, Baidu SEO, Baidu SEM, Google SEO and SEM, eCommerce Design and Development, Website Design and Development.
Focus areas: WeChat eCommerce, Cross Border eCommerce, UI/UX Design.
Industries: Foreign B2B/B2C FMCGs who want to tap into China eCommerce market.
Current clients include: Pernod Ricard, Allianz, Mannatech, Philips, Visa.
29. TongDigital
Website: www.tongdigital.com
Key Contact: Adam Knight
Email: adam.knight@tongdigital.com
Based in: London
Founded in: 2014 (3 years in operation)
Company size: 15 people
Intro: Tong Digital helps to maximise online retail sales in China. They create fast, effective and sustainable ways to get your offerings in front of China’s new generation of tech savvy consumers. Their WeChat e-commerce suite of solutions, created for brands of all sizes, empowers clients to access the power of China’s most important social platform, WeChat. They give you all you need to start selling directly to Chinese consumers quickly and cost-effectively, covering everything from storefront management, marketing and customer service, to fulfilment and reverse logistics. And you can have all this set up – without needing any physical, legal or financial presence in China – within a matter of weeks.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Miaopai, Yizhibo Marketing, Website Design and Development, PR, Graphic Design, Video Production, Translation and Adaptation Service.
Focus areas: WeChat eCommerce, KOL Engagement, WeChat Content Marketing.
Industries: Fashion, Luxury, Mother and Baby.
Current clients include: Whittard’s of Chelsea, Fortnum and Mason, Anya Hindmarch, Johnstons of Elgin.
30. Totem Media
Website: www.totemmedia.net
Key Contact: Chris Baker
Email: chris@totemmedia.net
Based in: Shanghai, Hong Kong, Beijing
Founded in: 2014 (3 years in operation)
Company size: 18 people
Intro: Totem is a social media agency run by a team with experience at the senior-most levels of creative, brand strategy, performance and media agencies. They pride themselves on the ability to address high-level brand issues (strategic and design) as well as tactical planning to succeed in China’s fast-moving marketing ecosystem. They also have two proprietary tools for social performance; a platform for crowdsourcing social content and a WeChat CRM tool.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Douban Marketing, Tieba Marketing, Miaopai, Yizhibo Marketing, Baidu Zhidao Marketing, Graphic Design, Video Production, Photo Shooting.
Focus areas: Monthly Social Management, Digital/Social Strategy, Influencer/KOL Management.
Industries: Retail, Fashion, Entertainment/Media, Travel, Consumer Goods.
Current clients include: Disney, Samsonite, New Balance.
31. Tower Brands
Website: www.towerbrands.com
Key Contact: Chris Williamson
Email: contact@towerbrands.com
Based in: Sydney, Shanghai
Founded in: 2012 (5 years in operations)
Company size: 12 People
Intro: Tower Brands is a full-service marketing agency providing a complete range of services to companies in their domestic and export markets. Their approach is to design and develop the marketing strategies and tools to deliver measurable outcomes.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Baidu SEO, Baidu SEM, Sogu SEM, 360 Marketing, Facebook, Twitter & Instagram Marketing, Google SEO & SEM, PR, Graphic Design, Video Production, Photo Shooting, Translation & Adaptation Services, Advertising, Point of Sale, Trade Show, Branding.
Focus areas: Marketing Strategy, Digital Marketing, Branding.
Industries: FMCG, Manufacturing, Luxury.
32. User Experience Researchers Pte Ltd
Website: www.user.com.sg
Key Contact: Frank
Email: project@user.com.sg
Based in: Singapore, Shanghai, Philippine
Founded in: 2011 (6 years in operation)
Company size: 50 people
Intro: They are the No.1 User Experience Agency and No.1 WeChat marketing company in Singapore. They are also the first company in Asia to provide user experience research services.
Services: User Experience, UI Design, Mobile App Development, WeChat Overseas Official Account (WeChat OA) Registration, WeChat OA Contents Management, WeChat OA Micro Website Design and Development, Google SEO, Google SEM, Social Media Campaigns, Video Marketing, Website Design and Development, Graphic Design, Translation & Adaptation Services.
Focus area: Software Development.
Industries: Software Development, Digital Marketing.
Current clients include: NTU, IRAS, Paypal, 新加坡中华总商会, Singtel.
33. VML Social
Website: www.teein.com/index-en.html
WeChat account: VMLTEEIN
Key Contact: Martin Gong
Email: Martin.gong@teein.com
Key Contact: Melody Gu
Email: Melody.Gu@teein.com
Based in: Shanghai (Headquarters), Guangzhou
Founded in: 2004 (13 years in operation)
Company size: 160+ people
Intro: VML Social is a WPP company and belongs to the VML/Y&R network. It’s a full-service social agency committed to social business. With their self-developed products, they deliver social media integrated solutions to brands. They focus on competitive, integrated, creative solutions for digital driven marketing.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Douban Marketing, Tieba Marketing, Miaopai, Yizhibo Marketing, PR, Graphic Design, Video Production.
Focus areas: Digital Strategy, Social Media Campaign, Social Media Always-on.
Industry: FMCG.
Current clients include: Unilever, Estee Lauder, Danone, SAP.
34. VOLO Digital Agency
Website: www.voloagency.com
Key Contact: Chris Ohlsson
Email: hello@voloagency.com
Based in: Ningbo, Shanghai, Stockholm
Founded in: 2014 (3 years in operation)
Intro: Volo is a full-service independent digital agency that helps build, launch and grow businesses and brands together with clients all over the globe.
Services: Brand Development, Digital Strategy, Web Development, Marketing Strategy, Content Marketing, Western Social Media, Chinese Social Media, SEO, Intercultural Management and Public relations.
Focus areas: Design, Technology and Strategy.
Industries: Government, Startups, Education, Fashion Brands.
Current clients include: Alibaba Group, R2Games, Mcdonald’s, The Swedish Embassy in Beijing, University of Nottingham, Canadian Chamber of Commerce in Shanghai, Gymboree, Bonzun.
35. WalktheChat
Website: www.walkthechat.com
Key Contacts: Jenny Chen; Thomas Graziani
Email: info@walkthechat.com
Based in: Beijing
Founded in: 2015 (2 years in operation)
Company size: 10 people
Intro: WalktheChat helps foreign businesses set up cross-border stores on WeChat, drive traffic via WeChat, and make their current website WeChat-ready.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Graphic Design, Translation & Adaptation Services, WeChat Analytics, WeChat CRM, Cross-border Payments Setup.
Focus areas: Cross-border WeChat shops, WeChat Ads, WeChat Account Creation.
Industries: Fashion, F&B, Cosmetics.
Current clients include: Nestle, Bosch, Transferwise, the NFL and a lot of smaller companies.
36. We Are Social
Website: www.wearesocial.cn
Key Contact: Xing Chen
Email: talktous@wearesocial.cn
Based in: New York, London, Shanghai, Munich, Milan, Paris, São Paulo, Singapore
Founded in: China branch established 2015
Company size: 77 people
Intro: They are the world’s leading social led creative agency.
Services: Digital Strategy, WeChat Account Registration, WeChat Page and Community Management, WeChat Shop Opening, WeChat Shop Management, WeChat H5 Creation, WeChat Mini Program, WeChat Advertising, Weibo Account Registration, Weibo Page and Community Management, Weibo Advertising, Social Media Campaigns, KOL and Blogger Management, Youku Marketing, Douban Marketing, Tieba Marketing, Miaopai, Yizhibo Marketing, Baidu Zhidao Marketing, Baidu SEO, Baidu SEM, 360 Marketing, Facebook, Twitter and Instagram Marketing, Website Design and Development, Google SEO and SEM, Graphic Design, Video Production, Photo Shooting, Translation and Adaptation Services.
Focus areas: China Digital Marketing Strategy, Social Media Maintenance, Creative Campaign Development.
Industries: Fashion, Education, Gaming.
Current clients include: Beats, MCM, Oysho, TCL.
There are still many SMM agencies serving in China such as Ad Sage, Arzo Creative, BranDKnight. Buzz China Digital, Market Me China, Digital Jungle, Emerging Communications, Okomp, Think China, Tolmao Group. However, we lack updated information about them.
Please visit their websites for more information.
We will keep updating this list, do share this list with your network looking for help with Chinese social media. Also, if you know other agencies to recommend, please comment below and let us know.
We are looking forward to connect!
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